Refund Policy

At Zatpat Loans, we strive to provide excellent service to our customers. If you are not entirely satisfied with our services, we're here to help.

1. Eligibility for Refund: Refunds may be granted in certain circumstances, such as:
   - Overpayment of fees or charges
   - Duplicate payments
   - Cancelled services prior to the commencement of the agreed-upon period

2. Refund Process: To request a refund, please contact us at info@zatpatloan.com with your refund request and relevant details, such as your name, contact information, and the reason for the refund. We will review your request and respond to you as soon as possible.

3. Refund Approval: Refunds are subject to approval by Zatpat Loans. We reserve the right to deny refunds if the request does not meet our refund criteria or if there are extenuating circumstances.

4. Refund Method: Approved refunds will be issued using the same method of payment used for the original transaction, unless otherwise agreed upon by both parties.

5. Refund Timeframe: Refunds will be processed within a reasonable timeframe, typically within business days from the approval of the refund request.

6. Non-refundable Items: Certain fees or charges may be non-refundable, as outlined in our Terms and Conditions. These may include processing fees, administrative fees, or other service charges.

7. Contact Us: If you have any questions or concerns about our refund policy, please contact us at info@zatpatloan.com.  We're here to assist you and ensure your satisfaction with our services.

By using our services, you agree to abide by our refund policy. This policy is subject to change without prior notice.